Delivery Time= Processing Time + Shipping Time
For every piece in our collection, the estimated processing time is listed on the product page gift properties module. And most items are made to order and request 3-7 business days to handcraft.
Shipping Time*Please note that the time frame mentioned below does not include production time and account for delays caused by vendors or service and weather disruptions.
Australia: some parcel deliveries are being delayed due to major COVID-19 disruptions. The following link is the notice from Australia Post's official website, please click to view more details.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.
• This hand-made pet statue uses high-quality pottery clay to make it not only looks high-quality but also feels good to the touch. We can customize any pet (e.g. Parrot Cat Tortoise Hamster Dog Horse Duck Cobaya Rabbit and so on) you want, you only need to upload a positive picture of your pet. Our craftsmen will restore the lifelike effect of pet sculptures based on the pictures you upload.
• Personalization: We also provide four different colors of the base, which you can choose according to your personal preferences. In addition, you can also choose a name sign, and the name sign can be customized with any text you want, such as the pet's name and birthday. It is worth noting that the maximum number of characters for all text is 20.
• As a gift: This is the best gift for those who love pets! Or it can be used to commemorate the lost pets.
Note: Since each pet sculpture is completely handmade by our craftsmen, we may not be able to 100% restore the small details of your pet's head, but we will try our best to make a lifelike pet sculpture for you.
Size & Weight:
2.36''(6CM):80g; 3.15''(8CM):150g-280g; 3.93''(10CM) -280g; 4.72''(12CM):310g-340g; 5.9''(15CM):610g
Processing Time:10 days
❶ Upload photos
➋ Choose base color
➌ Choose name sign style
➍ Enter the first line of text
➎ Enter the second line of text