> Delivery Time = Processing Time + Shipping Time
Processing Time
The estimated time frame is listed in the Specifications module on every product page. Most items are request 3-7 business days to handcraft.
Shipping Time
The estimated shipping time varies from the shipping method.
> Shipping Methods & Price
|
Shipping Methods
|
Estimated Shipping Time |
Price
|
| Standard Shipping |
To US: 12 Business Day To Other Countries: 15 Business Day |
$6.0 |
| Expedited Shipping | 8-10 Business Days | $9.0 |
| Urgent Shipping | 3-5 Business Days | $22.0 |
| Super Urgent Shipping | 1-3 Business Days | $28.0 |
*Note: Canadian orders to Ontario and Quebec are affected by the natural disasters of mudslides, and the delivery time will be extended to 30-35 working days.
Interested in FREE Expedited Shipping?
Sign up for Callie VIP and get unlimited FREE Standard and Expedited Shipping at only $19.90 / year. For more information, please visit Callie VIP.
> Return
We sincerely want you to be happy with what you've ordered. If you are not totally satisfied with your items, please do not hesitate to contact our customer service team. We offer 99-day returns and exchanges service to ensure you left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.
> Impact of COVID-19 Measures
We're seeing some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details. Your kind patience and understanding is highly appreciated.
Australia: some parcel deliveries are being delayed due to major COVID-19 disruptions.
> Sending Your Gifts Directly
Please feel free to order and send your gifts directly to the recipients through Callie. We don't include invoices in our packages.
