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FAQ

Pre-sale lssues

  • 1.COD service
  • 2.Do we have to pay in dollars?
  • 3.How to change or cancel the order after submitting the order?
  • 4.Is it safe to place an order online?
  • 5.What payment methods can I choose?

Order lssues

After-sale lssues

  • 1.I received my item, but it did not look like what I expected
  • 2.I'm missing an item from my order,what should I do
  • 3.I received an incorrect item,what should I do?
  • 4.Return policy
  • 5.Refund to original account or other account?

Shipping lssues

  • 1.Where is my order?
  • 2.What are my delivery options?
  • 3.How long will it take to receive the order?

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