1. Privacy Statement
2. Personal Data We Collect Automatically
Depending on the products and services you use, we collect different kinds of personal data from or about you. When you visit our websites, we may collect data about how you use the services and the devices you use to access the services.Examples of the data we collect automatically are:
1) Device's unique identifier
2) the type of device you use
3) IP Address
4) Operating system
5) the type of Internet browser that you use
6) Usage information
7) Diagnostic information
8) Location information from or about the computers, phones, or other devices on which you install or access our products or services.(Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.)
3. Personal Data You Provide:
We collect the personal data you provide when you use our products and services or interact with us, include but not limited to when you create an account, make or fulfill a purchase, contact us, participate in online surveys, ask for our online help or use our online chat tool etc. Examples of the data you may provide are:
2) Email address
3) Payment method or payment account
4) Shipping address/business address/home address
5) Phone number
4. How We Use Your Personal Data
We process your personal information to operate, provide, and improve Callie offerings to our customers. These purposes include:
4.1. Purchase and delivery of products and services.
We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
4.2. Provide, troubleshoot, and improve.
We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of our products and services.
4.3. Recommendations and personalization.
We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalized your experience with Callie .
4.4. Comply with legal obligations.
In certain cases, we have a legal obligation to collect and process your personal information.
4.5. Communicate with you.
We use your personal information to communicate with you in relation to Callie products and services via different channels (e.g., by phone, email, chat).
4.7. Fraud Prevention and Credit Risks.
We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, and Callie , and others. We may also use scoring methods to assess and manage credit risks.
4.8. Purposes for which we seek your consent.
We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
Our main office is in ROOM F, 7/F, Southtex Building, 51 TSUN YIP STREET, KWUN TONG Kowloon, Hong Kong